This is a general inquery from customers

About US
Firstly, you will not see a cookie here or promotional banners putting you under pressure on the purchase, your confidentiality is our priority.
Real Sex Doll Canada TM is powered by GOM®, a company with over 35 years of expertise in plastics and Import/Export processing.

Real Sex Doll Canada is a 100% Canadian Trade Mark.
We have no link with American products that have a similar name such as Abyss or Real Sex Doll USA
We are the only real point of sale in Canada to get the real Robotic Doll of your dream.
We are located in Montreal, Quebec and all our dolls are imported in to our warehouse before shipped to our ustomers.

All our dolls are approved by Canada Border Services Agency CBSA and will be delivered at no extra charge.
All our prices is in Canadian dollar

Order
Your order begins with a detailed an Email confirmation with photos of all the choices you have made.
We do not produce before you give us your approval on the production details you have selected.

Delivery Delay and Freight
Delivery time is 3 to 4 weeks after approval of your order
All our prices included delivery in major city, some restriction may applied for village on North of Canada
To be sure you can contact us at
CUSTOMERS SUPPORT ONLINE

How will you received your order
All our orders are delivered to our warehouse in Quebec before sending it to you.
On request you can pick it up at our warehouse or a FedEx center.
We offer personalize discreet packaging on request.

Discretion of the package
By default no information about products is write on the box, only a label containing only your name and address.
On request we can customize the box according to your request as the examples below
IKEA CLOSET ORGANIZER
CHROME BUMPERS PARTS
WARMING ROD AND CLEANING SYSTEM
We can write what you want !
This is an extra charge $60.00

What is the TPE
Our dolls is made with the best medical silicone material TPE, all materials have been past the test based on the FDA and ROHS standard.
TPE is a Thermo Plastic Elastomer, they are often based on natural rubber and not harmful to health.
It can supports very large deformations before rupture.

Is the breast HOLLOW
Hollow breast is an air bubble inside the breasts, you can increase the volume of air with a syringe.
All our doll come hollow breast

HEATING
If you have not buy Heating System Body
All the dolls can be heated with a heating blanket, the fusion of the TPE is at 357 degree fahrenheit, so no problem of deformation.
Also TPE keep their property a low temperature like -20 Celsius. Don't worry if you want to move your doll at low temperature.

CLEANING
How do you wash yourself?
Doll is like a baby so, use the same way to clean your doll !
There is no miracle soap to clean doll all soap can do the job.
Preferably mild soap.
If you have a robotic head, do not immerse in water.

SILICONE COMPATIBILITY
Silicone is not compatible with TPE
Be very careful with lubricants, it must be without silicone because it will have fusion of TPE with silicone.


HOW TO REMOVE DECOLOURING FROM CLOTHING ON TPE
It is necessary to use a stain remover, apply generously and let dry until the next day.
Clean all with a micro fibber micro hair gently.

After-sale services
Professional customer services can provide you：
7/24 online support service
Software: Once purchased, free automatic remote upgrade for life
Mechanical parts: 1 year free repair warranty, 3 year quality warranty.
Within one year, any fault caused by non-human damage we should
repair it freely. and we provide 3 years paid service warranty after the first year.

If you have any question about our products, please fill our contact form
CUSTOMERS SUPPORT ONLINE
or visit our SDF forum

Please read our purchasing policy below
BUYER POLICY

Standard Storage Box Included for All Sex Doll Robot	Heavy Duty Storage Box $250	Personalize Standard Storage Box $60